> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bridgelinepf.com/llms.txt
> Use this file to discover all available pages before exploring further.

# DEFAULT_BROKER_INACTIVE

> The API key's default broker is no longer active.

`403 Forbidden` · type `permission`

**When it happens**

The broker this key acts as by default has been deactivated, and the request didn't name another broker. Reads always use the default broker, so they fail too. We never move a request to someone else silently.

**What to do**

Ask an agency admin to create a new key with an active default broker. With an agency key, a write can also name an active broker in `broker_email`.

## Example

```json 403 Forbidden theme={null}
{
  "error": {
    "type": "permission",
    "code": "DEFAULT_BROKER_INACTIVE",
    "message": "This API key's default broker is no longer active. Ask an agency admin to issue a new key (write requests can name an active broker with broker_email).",
    "doc_url": "https://docs.bridgelinepf.com/errors#DEFAULT_BROKER_INACTIVE",
    "request_id": "req_8fJ2kQ9xLm4TzW7nB3cY5pDv"
  }
}
```

See all [error codes](/errors), or how to [handle errors](/guides/errors).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.